Privacy Policy
Protecting your personal data is important to Vitabex. This policy explains how your data is collected, used and protected.
1. Data Controller
The data controller for this website is HK Pharma Sağlık. For questions about the processing of your personal data, contact us at info@vitabex.com.tr.
2. Personal Data We Collect
The following personal data may be collected through our website:
- Contact information: First name, last name, email address and telephone number
- Technical data: IP address, browser information and device information
- Usage data: Page views and click data
- Cookie data: Preferences, session information and analytics data
3. Purposes of Data Collection
- Responding to contact requests and providing customer support
- Providing product information and consultation
- Analysing and improving website performance
- Complying with legal obligations
- Applying security measures and preventing fraud
4. Use of Cookies
Cookies may be used on our website to improve the user experience. You can manage cookies through your browser settings.
Types of Cookies Used
- Essential cookies: Required for the website's core functions
- Analytics cookies: Used to analyse website usage
- Performance cookies: Used to optimise page loading speed
- Functional cookies: Used to remember user preferences
5. Analytics and Advertising Services
When analytics services are enabled, page views, user interactions, device and browser information, and approximate city- or country-level location information may be processed.
For information about Google's use of data, see the Google Privacy Policy.
6. Data Security
- Secure data transmission using SSL encryption
- Secure server infrastructure and regular security updates
- Access control and authorisation systems
- Regular security audits and monitoring
- Data backup and recovery procedures
7. Data Retention Periods
- Contact data: For the period required by the relevant obligations
- Analytics data: For the period defined by the analytics provider
- Cookie data: For the lifetime of the preference or cookie
- Log files: For a reasonable period required for security
8. Your Rights
Under Türkiye's Personal Data Protection Law No. 6698 (KVKK), you have the right to:
- Learn whether your personal data is being processed
- Request information about processed personal data
- Request the correction or deletion of your personal data
- Object to the processing of your personal data
- Exercise other rights granted by applicable legislation
9. Cookie Management
You can use your browser settings to refuse or delete cookies, or receive a warning when a cookie is set. Disabling cookies may affect how some features work.
10. Contact
For questions about this Privacy Policy, email info@vitabex.com.tr.
11. Policy Updates
This Privacy Policy may be updated when necessary. Material changes will be announced on the website. We recommend reviewing this policy regularly.